Baltazar Bag

Free returns up to 30 days from shipping date, we accept returns for unworn, unwashed, and unaltered items. Items must be returned in the original packaging with all tags attached. A refund will be issued to the original form of payment at the original selling price. Purchases made online can also be returned or exchanged at showroom location, free of charge. Read more about our returns & exchanges policies.

Enjoy free Standard Shipping on all orders $100+. We provide a variety of shipping options designed to meet the needs of our customers across the U.S. For international shipping please email us at info@casamodesta.com.

At the checkout, we’ll provide you with an estimated delivery date for your order based on your shipping method. Standard shipping charges may apply based on the order value. Learn more about our shipping policies here.

• Prepare the surface: Use a soft cloth, preferably cotton, to avoid scratching the reed.
• Dampen the cloth: Dampen the cloth with warm water or a mild solution of neutral soap diluted in water. Make sure the cloth is not soaked, just slightly damp.
• Clean the surface: Wipe the bag with gentle circular motions, paying attention to the dirtiest areas.
• Dry the bag: Once you've cleaned the bag, dry air, making sure it's completely dry before storing it.
• Avoid direct sunlight: Avoid exposing the bag to direct sunlight, as this could discolor the reed.
• Gently rub the leather in circular motions.
• Rinse with clean, damp cloth. Let it dry air, avoiding direct sunlight or heat sources.
• Cleaning the exterior (leather): Use a damp cloth with neutral soap diluted in warm water.

Additional recommendations:

• Avoid using chemicals: Do not use harsh or abrasive chemicals, as they could damage the reed.
• Store the bag in a cool, dry, dustfree place to prevent mold growth or deterioration of the shaft.